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[Bug]: Enabling 'Screen & System Audio Recording' doesn't work #45
Description
Search existing issues
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Describe the bug
Hi! Great work.
On first installation of the Recordly app, I was able to make a demo recording of 18s, and the export time was slow, really slow; that prompted to make another installation, looking for a potential fix in the latest release (1.0.9). Then the issue started, enabling 'Screen & System Audio Recording' doesn't work, re-installed & tried like 3 times, still doesn't work
Expected behavior
On install or app start, I enable 'Screen & System Audio Recording' and I get to record.
To Reproduce
No response
Screenshots
No response
OS
macOS
OS Version
26.3
Other OS
No response
Additional context
No response
Pinned by webadderall
webadderallTry entering: xattr -rd com.apple.quarantine /Applications/Recordly.app
And then: Delete Recordly completely from the list of apps given permissions, and then manually re-add
Activity
webadderall commentedon Mar 16, 2026
Have you tried fully removing the permissions and re-assigning them?
contigen commentedon Mar 16, 2026
Yes, did that severally. I made sure the app wasn't listed in the 'Screen & System Audio Recording' entry even and then retried
webadderall commentedon Mar 16, 2026
Have you given the app this permission?
contigen commentedon Mar 16, 2026
Yes, confirmed now, enabled
webadderall commentedon Mar 16, 2026
And the issue still persists, right? No permission prompts when you go into the Screen/Window selection
contigen commentedon Mar 16, 2026
Regardless of the existing app permissions state, I still get prompted to enable permissions. It's like the loop thing where the permission state don't get captured by Recordly
gurpreetkaits commentedon Mar 17, 2026
It’s should be done including for Accessibility, Screen Sharing, Microphone, Camera
PKrutaa commentedon Mar 18, 2026
Same issue here
joanproductivo commentedon Mar 21, 2026
Same issue here 🙋🏻♂️
webadderall commentedon Mar 22, 2026
Unfortunately there's no easy way to resolve this issue but an auto-updating system is in the works and will resolve this.
But usually, removing all the permissions for Recordly - including deleting Recordly completely from the list of apps given permissions - will resolve this issue.
devbadodiya commentedon Mar 22, 2026
Same issue
webadderall commentedon Mar 22, 2026
Try entering: xattr -rd com.apple.quarantine /Applications/Recordly.app
And then: Delete Recordly completely from the list of apps given permissions, and then manually re-add
devbadodiya commentedon Mar 22, 2026
this Method worked
webadderall commentedon Mar 23, 2026
Not sure why this comment is being hidden by Github but I'll re-comment it here
groksrc commentedon Mar 24, 2026
Same issue for me, I couldn't figure out how to Delete Recordly completely from the list of apps given permissions and then re-add. I tried removing the app (deleting from Applications and emptying trash) rebooting, and reinstalling, but MacOS seemed to retain the permissions already granted. App seems cool, but I can't get audio to work. It shows audio in the Microphone selector, but the recordings have no audio. Video works though.
ewertonrfd commentedon Mar 27, 2026
Same issue here in audio only, macOS Tahoe
t0ddharris commentedon Mar 28, 2026
Same issue. Tried running the suggested command in Terminal and gave me attached
ewertonrfd commentedon Mar 28, 2026
Basically I tried same, but bug persiste in 1.1.6
webadderall commentedon Mar 28, 2026
Recordly is notarised now, you don't need to run the command anymore as Apple will mark it as safe
If recordly doesn't bring up the permission panel go to System Settings -> Privacy and Security -> Make sure it's removed from Accessibility, Screen & System Audio Recording, then relaunch Recordly and it will ask for the permissions again, approve them
guillermosandovalflores91-png commentedon Apr 8, 2026
Que podemos aser