Invoice Processing Workflow Optimization

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Project Overview

This project analyzes and improves the invoice processing workflow using Business Analysis techniques.

Objectives

• Reduce approval delays
• Improve invoice tracking
• Minimize manual effort
• Enhance visibility

Deliverables

BRD

• Business Requirements Document

BPMN Process Diagrams

• AS-IS Process Flow
• TO-BE Process Flow

Gap Analysis

• Process gap identification and recommendations

Power BI Dashboard

• KPI tracking
• Approval cycle comparison
• Status distribution
• Department analysis

Tools Used

• Draw.io
• Microsoft Word
• Excel
• Power BI

Key Improvements

• OCR-based invoice extraction
• Automated validation
• Workflow routing
• SLA monitoring
• Real-time status tracking

Outcome

Reduced approval cycle time from approximately 5.4 days to 2 days through process automation and workflow optimization.