Publisher: Splunk Community
Connector Version: 1.0.1
Product Vendor: Redmine
Product Name: Redmine
Minimum Product Version: 4.9.39220
This app integrates with Redmine to perform several ticket management actions
This table lists the configuration variables required to operate Redmine. These variables are specified when configuring a Redmine asset in Splunk SOAR.
| VARIABLE | REQUIRED | TYPE | DESCRIPTION |
|---|---|---|---|
| base_url | required | string | Server URL |
| verify_server_cert | optional | boolean | Verify Server Certificate |
| username | optional | string | Username |
| password | optional | password | Password |
| project_id | required | string | Redmine Project ID |
| custom_fields | optional | string | Comma-separated list of custom fields to extract from tickets |
test connectivity - Validate the asset configuration for connectivity using supplied configuration
on poll - Ingest tickets from Redmine
create ticket - Create a ticket (issue)
update ticket - Update ticket (issue)
add comment - Add a comment to a ticket
list tickets - Get a list of tickets (issues) in a project
get ticket - Get ticket (issue) information
delete ticket - Delete ticket (issue)
set status - Set ticket (issue) status
Validate the asset configuration for connectivity using supplied configuration
Type: test
Read only: True
No parameters are required for this action
No Output
Ingest tickets from Redmine
Type: ingest
Read only: True
| PARAMETER | REQUIRED | DESCRIPTION | TYPE | CONTAINS |
|---|---|---|---|---|
| start_time | optional | Parameter ignored in this app | numeric | |
| end_time | optional | Parameter ignored in this app | numeric | |
| container_id | optional | Parameter ignored in this app | string | |
| container_count | optional | Maximum number of tickets to be ingested during poll now | numeric | |
| artifact_count | optional | Parameter ignored in this app | numeric |
No Output
Create a ticket (issue)
Type: generic
Read only: False
| PARAMETER | REQUIRED | DESCRIPTION | TYPE | CONTAINS |
|---|---|---|---|---|
| subject | required | Title | string | |
| description | required | Description of the ticket | string | |
| priority | optional | Priority of the ticket | string | |
| tracker | optional | Tracker type the ticket | string | |
| custom_fields | optional | JSON array containing custom field objects containing custom field id and value to set | string |
| DATA PATH | TYPE | CONTAINS | EXAMPLE VALUES |
|---|---|---|---|
| action_result.parameter.custom_fields | string | ||
| action_result.parameter.description | string | ||
| action_result.parameter.priority | string | ||
| action_result.parameter.subject | string | ||
| action_result.parameter.tracker | string | ||
| action_result.data.*.issue.author.name | string | ||
| action_result.data.*.issue.id | string | ||
| action_result.data.*.issue.priority.closed_on | string | ||
| action_result.data.*.issue.priority.created_on | string | ||
| action_result.data.*.issue.priority.name | string | ||
| action_result.data.*.issue.priority.updated_on | string | ||
| action_result.data.*.issue.project.name | string | ||
| action_result.data.*.issue.status.name | string | ||
| action_result.data.*.issue.subject | string | ||
| action_result.data.*.issue.tracker.name | string | ||
| action_result.status | string | success failed | |
| action_result.message | string | ||
| action_result.summary | string | ||
| summary.total_objects | numeric | 1 | |
| summary.total_objects_successful | numeric | 1 |
Update ticket (issue)
Type: generic
Read only: False
| PARAMETER | REQUIRED | DESCRIPTION | TYPE | CONTAINS |
|---|---|---|---|---|
| id | required | Issue ID | string | |
| update_fields | optional | JSON containing field values | string | |
| vault_id | optional | Vault ID of attachment | string | vault id |
| DATA PATH | TYPE | CONTAINS | EXAMPLE VALUES |
|---|---|---|---|
| action_result.parameter.id | string | ||
| action_result.parameter.update_fields | string | ||
| action_result.parameter.vault_id | string | vault id |
|
| action_result.data.*.issue.author.name | string | ||
| action_result.data.*.issue.id | string | ||
| action_result.data.*.issue.priority.closed_on | string | ||
| action_result.data.*.issue.priority.created_on | string | ||
| action_result.data.*.issue.priority.name | string | ||
| action_result.data.*.issue.priority.updated_on | string | ||
| action_result.data.*.issue.project.name | string | ||
| action_result.data.*.issue.status.name | string | ||
| action_result.data.*.issue.subject | string | ||
| action_result.data.*.issue.tracker.name | string | ||
| action_result.status | string | success failed | |
| action_result.message | string | ||
| action_result.summary | string | ||
| summary.total_objects | numeric | 1 | |
| summary.total_objects_successful | numeric | 1 |
Add a comment to a ticket
Type: generic
Read only: False
| PARAMETER | REQUIRED | DESCRIPTION | TYPE | CONTAINS |
|---|---|---|---|---|
| id | required | Issue ID | string | |
| comment | required | Comment to add | string |
| DATA PATH | TYPE | CONTAINS | EXAMPLE VALUES |
|---|---|---|---|
| action_result.parameter.comment | string | ||
| action_result.parameter.id | string | ||
| action_result.data.*.issue.author.name | string | ||
| action_result.data.*.issue.id | string | ||
| action_result.data.*.issue.priority.closed_on | string | ||
| action_result.data.*.issue.priority.created_on | string | ||
| action_result.data.*.issue.priority.name | string | ||
| action_result.data.*.issue.priority.updated_on | string | ||
| action_result.data.*.issue.project.name | string | ||
| action_result.data.*.issue.status.name | string | ||
| action_result.data.*.issue.subject | string | ||
| action_result.data.*.issue.tracker.name | string | ||
| action_result.status | string | success failed | |
| action_result.message | string | ||
| action_result.summary | string | ||
| summary.total_objects | numeric | 1 | |
| summary.total_objects_successful | numeric | 1 |
Get a list of tickets (issues) in a project
Type: investigate
Read only: True
| PARAMETER | REQUIRED | DESCRIPTION | TYPE | CONTAINS |
|---|---|---|---|---|
| query | optional | Additional parameters to query for in JQL | string | |
| start_index | optional | Start index of the list | numeric | |
| max_results | optional | Max number of issues to return | numeric |
| DATA PATH | TYPE | CONTAINS | EXAMPLE VALUES |
|---|---|---|---|
| action_result.parameter.max_results | numeric | ||
| action_result.parameter.query | string | ||
| action_result.parameter.start_index | numeric | ||
| action_result.data.*.issues.*.author.name | string | ||
| action_result.data.*.issues.*.id | string | ||
| action_result.data.*.issues.*.priority.closed_on | string | ||
| action_result.data.*.issues.*.priority.created_on | string | ||
| action_result.data.*.issues.*.priority.name | string | ||
| action_result.data.*.issues.*.priority.updated_on | string | ||
| action_result.data.*.issues.*.project.name | string | ||
| action_result.data.*.issues.*.status.name | string | ||
| action_result.data.*.issues.*.subject | string | ||
| action_result.data.*.issues.*.tracker.name | string | ||
| action_result.status | string | success failed | |
| action_result.message | string | ||
| action_result.summary | string | ||
| summary.total_objects | numeric | 1 | |
| summary.total_objects_successful | numeric | 1 |
Get ticket (issue) information
Type: investigate
Read only: True
| PARAMETER | REQUIRED | DESCRIPTION | TYPE | CONTAINS |
|---|---|---|---|---|
| id | required | Ticket (Issue) Key | string |
| DATA PATH | TYPE | CONTAINS | EXAMPLE VALUES |
|---|---|---|---|
| action_result.parameter.id | string | ||
| action_result.data.*.issue.author.name | string | ||
| action_result.data.*.issue.id | string | ||
| action_result.data.*.issue.priority.closed_on | string | ||
| action_result.data.*.issue.priority.created_on | string | ||
| action_result.data.*.issue.priority.name | string | ||
| action_result.data.*.issue.priority.updated_on | string | ||
| action_result.data.*.issue.project.name | string | ||
| action_result.data.*.issue.status.name | string | ||
| action_result.data.*.issue.subject | string | ||
| action_result.data.*.issue.tracker.name | string | ||
| action_result.status | string | success failed | |
| action_result.message | string | ||
| action_result.summary | string | ||
| summary.total_objects | numeric | 1 | |
| summary.total_objects_successful | numeric | 1 |
Delete ticket (issue)
Type: generic
Read only: False
| PARAMETER | REQUIRED | DESCRIPTION | TYPE | CONTAINS |
|---|---|---|---|---|
| id | required | Issue ID | string |
| DATA PATH | TYPE | CONTAINS | EXAMPLE VALUES |
|---|---|---|---|
| action_result.parameter.id | string | ||
| action_result.data | string | ||
| action_result.status | string | success failed | |
| action_result.message | string | ||
| action_result.summary | string | ||
| summary.total_objects | numeric | 1 | |
| summary.total_objects_successful | numeric | 1 |
Set ticket (issue) status
Type: generic
Read only: False
| PARAMETER | REQUIRED | DESCRIPTION | TYPE | CONTAINS |
|---|---|---|---|---|
| id | required | Ticket (Issue) Key | string | |
| status | required | Status to set | string | |
| comment | optional | Comment to set | string |
| DATA PATH | TYPE | CONTAINS | EXAMPLE VALUES |
|---|---|---|---|
| action_result.parameter.comment | string | ||
| action_result.parameter.id | string | ||
| action_result.parameter.status | string | ||
| action_result.data.*.issue.author.name | string | ||
| action_result.data.*.issue.id | string | ||
| action_result.data.*.issue.priority.closed_on | string | ||
| action_result.data.*.issue.priority.created_on | string | ||
| action_result.data.*.issue.priority.name | string | ||
| action_result.data.*.issue.priority.updated_on | string | ||
| action_result.data.*.issue.project.name | string | ||
| action_result.data.*.issue.status.name | string | ||
| action_result.data.*.issue.subject | string | ||
| action_result.data.*.issue.tracker.name | string | ||
| action_result.status | string | success failed | |
| action_result.message | string | ||
| action_result.summary | string | ||
| summary.total_objects | numeric | 1 | |
| summary.total_objects_successful | numeric | 1 |
Auto-generated Splunk SOAR Connector documentation.
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