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W-22584149-add-api-scanners-faq-KS#361

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W-22584149-add-api-scanners-faq-KS#361
Kabilan-s-cx wants to merge 1 commit into
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W-22584149-add-api-scanners-faq

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@Kabilan-s-cx

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Writer's Quality Checklist

Before merging your PR, did you:

  • Run spell checker
  • Run link checker to check for broken xrefs
  • Check for orphan files
  • Perform a local build and do a final visual check of your content, including checking for:
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    • Formatting issues, such as:
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  • Receive final review and signoff from:
    • Technical SME
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    • Editor or peer reviewer
    • Reporter, if this content is in response to a reported issue (internal or external feedback)
  • If applicable, verify that the software actually got released

@Kabilan-s-cx Kabilan-s-cx self-assigned this May 20, 2026
@Kabilan-s-cx Kabilan-s-cx requested a review from a team as a code owner May 20, 2026 16:19
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== I don't see the Scanners tab in Exchange. Why?

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add this as a troubleshooting topic

This topic lists frequently asked questions about API scanners and provides answers.

== Which API gateways does MuleSoft support?

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This list will become outdated quickly. Customers can go view the list of scanners from the online doc


== Why don't I see these new providers when configuring a scanner?

API Scanner support is gated by your Anypoint Platform entitlements. If the new providers aren't appearing, it's likely a licensing issue. Reach out to your Account Executive to confirm your organization's entitlements.

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Add this as a troubleshooting topic

API Scanner support is gated by your Anypoint Platform entitlements. If the new providers aren't appearing, it's likely a licensing issue. Reach out to your Account Executive to confirm your organization's entitlements.

== Can I use API Scanners with a trial Anypoint account?

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add this to the existing doc

Yes. API Scanner creation is supported for new Anypoint Trial accounts.

== What permissions are needed to create or manage a scanner?

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this info is clearly stated in the doc already for each scanner


== Can I have multiple scanners for the same provider?

Yes. You can configure multiple scanners for the same provider. Scanners that discover the same asset will not create duplicates in Exchange. Instead, those assets appear under the *Already in Exchange* status in scan reviews.

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add this to the existing online doc

== How often do scanners run?

You can configure scanners to run on a schedule (hourly, daily, weekly) or trigger them manually from the scanner detail page. You can pause or modify scheduled scans at any time without losing scan history.

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This is already in the doc that also documents that a scanner can run once a day only

== What's the Difference between Auto-Resolve and Manual Review?

Each scanner can be configured in one of two modes:

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See if this is clarified in the current doc

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