AI Engineer in progress · Technical Systems Analyst at CIBC · Ajax, Ontario
I'm actively transitioning into AI Engineering — building real projects with Azure AI, Python, and LLMs while working toward my AI-102 certification. 7+ years of enterprise IT experience across EY, IBM, Ontario Government, and CIBC.
End-to-end AIOps system for automated incident triage and root-cause analysis.
- Stack: Python 3.13 · GPT-4o-mini · Azure AI Search (hybrid vector + keyword) · Azure Document Intelligence · ServiceNow REST API
- Implements RAG pipelines, GPT re-ranking, and unstructured data extraction from incident records
Browser-based study platform covering two active certifications — no install, no dependencies.
- AI-102 (Azure AI Engineer): Azure OpenAI · RAG · Azure AI Search · Document Intelligence · NLP · Computer Vision — all 6 exam domains
- ServiceNow CSA (Zurich): UI & Navigation · CMDB · Access Control · Flow Designer · Integration — all 6 exam domains
- Stack: Vanilla JS · HTML5 · CSS3 (no frameworks)
- Features: 3D flashcards with spaced repetition, scenario quizzes, revision center, dark/light mode
| Area | Tools |
|---|---|
| AI / ML | Azure OpenAI · Azure AI Search · Document Intelligence · GPT-4o-mini · RAG |
| Languages | Python · PowerShell · JavaScript · SQL |
| Cloud | Microsoft Azure (AZ-900 · AI-102 in progress) |
| Data | Power BI · Splunk · ServiceNow Dashboards |
| Platforms | ServiceNow CMDB/CSDM · Azure DevOps · Git |
7+ years across enterprise IT, automation, and AI — EY · IBM · Ontario Government · CIBC
- 🔄 Azure AI Engineer Associate (AI-102) — In Progress
- 🔄 ServiceNow CSA (Zurich) — Exam Scheduled 2026
- ✅ AZ-900 Azure Fundamentals (2021)
- ✅ ITIL v4 Foundation · Splunk 7.x/8.0 · Scrum Foundation
