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Enhance FAQ on Google Sheet sync failure errors #627

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39 changes: 39 additions & 0 deletions docs/8. FAQ/Why is the google sheet sync failing.md
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Original file line number Diff line number Diff line change
@@ -1,3 +1,16 @@
<h3>
<table>
<tr>
<td><b> 5 minutes read</b></td>
<td style={{ paddingLeft: '40px' }}><b>Level: Intermediate </b></td>
<td style={{ paddingLeft: '40px' }}><b>Last Updated: June 2026</b></td>
</tr>
</table>
</h3>




# Why is the Google Sheet sync failing?

Google sheets on read mode with auto-sync functionality turned on sync once in every 24 hours. The sync operations happens around 5-6 am IST. If google sheet fails to sync, there is an error condition that is displayed on the google sheets page.
Expand Down Expand Up @@ -32,4 +45,30 @@ This condition happens when there are headers which are repeated, or if there ar
To solve this, make sure that the headers have unique names. Also, ensure that all columns where content is present have a named header.


## 6. Media Validation Failed

This error occurs when one or more media URLs provided in the Google Sheet do not meet the required validation criteria.

<img width="1466" height="97" alt="image" src="https://github.com/user-attachments/assets/fad98846-25f6-4d19-9f0d-0532f64d3eec" />


Ensure that all media URLs added in the sheet:

- Are valid, non-empty URLs (URI).
- Return a successful HTTP response (2xx status code) within 10 seconds.
- Have a content type that matches the file extension:
- Images → image/*
- Videos → video/*
- Audio → audio/*
- Documents → application/*

@coderabbitai coderabbitai Bot Jun 3, 2026

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⚠️ Potential issue | 🟡 Minor | ⚡ Quick win

Fix inconsistent spacing.

This line has two spaces before the dash while all other list items have one space, creating a formatting inconsistency.

📝 Proposed fix 
-  -  Documents → application/*
+  - Documents → application/*
📝 Committable suggestion

‼️ IMPORTANT
Carefully review the code before committing. Ensure that it accurately replaces the highlighted code, contains no missing lines, and has no issues with indentation. Thoroughly test & benchmark the code to ensure it meets the requirements.

Suggested change
- Documents → application/*
- Documents → application/*
🤖 Prompt for AI Agents 
Verify each finding against current code. Fix only still-valid issues, skip the
rest with a brief reason, keep changes minimal, and validate.

In `@docs/8`. FAQ/Why is the google sheet sync failing.md at line 63, In the
markdown list item that currently reads "  -  Documents → application/*" fix the
inconsistent spacing by reducing the leading spaces to a single space and
ensuring there is exactly one space after the dash so it matches the other list
items (update the string "Documents → application/*" accordingly).

- Stickers → image/webp

- Are within the supported file size limits:

- Images: Up to 5 MB
- Videos: Up to 16 MB
- Audio: Up to 16 MB
- Documents: Up to 100 MB
- Stickers: Up to 100 KB

To solve this review the media URLs in the Google Sheet and ensure they satisfy all the above requirements. Update any invalid, inaccessible, incorrectly formatted, or oversized media files before retrying the import.

@coderabbitai coderabbitai Bot Jun 3, 2026

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⚠️ Potential issue | 🟡 Minor | ⚡ Quick win

Add missing comma for clarity.

The sentence requires a comma after "this" to separate the introductory phrase from the main clause.

📝 Proposed fix 
-To solve this review the media URLs in the Google Sheet and ensure they satisfy all the above requirements. Update any invalid, inaccessible, incorrectly formatted, or oversized media files before retrying the import.
+To solve this, review the media URLs in the Google Sheet and ensure they satisfy all the above requirements. Update any invalid, inaccessible, incorrectly formatted, or oversized media files before retrying the import.
📝 Committable suggestion

‼️ IMPORTANT
Carefully review the code before committing. Ensure that it accurately replaces the highlighted code, contains no missing lines, and has no issues with indentation. Thoroughly test & benchmark the code to ensure it meets the requirements.

Suggested change
To solve this review the media URLs in the Google Sheet and ensure they satisfy all the above requirements. Update any invalid, inaccessible, incorrectly formatted, or oversized media files before retrying the import.
To solve this, review the media URLs in the Google Sheet and ensure they satisfy all the above requirements. Update any invalid, inaccessible, incorrectly formatted, or oversized media files before retrying the import.
🤖 Prompt for AI Agents 
Verify each finding against current code. Fix only still-valid issues, skip the
rest with a brief reason, keep changes minimal, and validate.

In `@docs/8`. FAQ/Why is the google sheet sync failing.md at line 74, The sentence
"To solve this review the media URLs in the Google Sheet and ensure they satisfy
all the above requirements." is missing a comma after the introductory phrase
"To solve this"; update that sentence (the one starting with "To solve this
review the media URLs...") to "To solve this, review the media URLs in the
Google Sheet and ensure they satisfy all the above requirements." to insert the
comma for clarity.

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