ServiceNow AI Platform™ product documentation optimized for AI Agent consumption.
NOTE: This repository does not contain any media objects (images, etc.). As it is intended for LLM consumption and not human viewing, images are omitted. Human readers can find all images and other media objects at the official product documentation site.
Australia release family documentation.
This repository is updated whenever the ServiceNow AI Platform documentation is republished to the product documentation site, normally at least monthly, sometimes more often.
- Account Lifecycle Events
- Enterprise Architecture (formerly Application Portfolio Management)
- Solutions
- Building applications
- Core Business Suite
- Cloud Observability
- Conversational Interfaces
- Cloud Governance Suite
- API implementation and reference
- Workflow Data Fabric
- App development and low-code
- Build workflows
- Customer Service Management
- Employee Service Management
- Environmental, Social, and Governance Management (formerly Environmental, Social, and Governance)
- Financial Services Operations (FSO)
- Field Service Management
- ServiceNow AI Platform glossary
- Governance, Risk, and Compliance
- Public Sector Digital Services (PSDS)
- Healthcare and Life Sciences
- Industrial Connected Workforce
- CRM and Industry Products
- Impact
- IT Asset Management
- Strategic Portfolio Management
- IT Operations Management
- IT Service Management
- Manufacturing Commercial Operations
- Mobile Platform
- Sales and Order Management
- Operational Technology
- Platform Analytics
- Product directory
- Administer the ServiceNow AI Platform
- Enable AI experiences
- Extend ServiceNow AI Platform capabilities
- ServiceNow AI Platform
- Configure user experiences
- Product Support for Technology
- Finance and Supply Chain
- Secure your instance
- Retail
- release notesPreliminary release notes for Release Testing Preview (RTP)
- Service Exchange
- Security Operations
- Service Management
- Technology Industry
- Telecommunications, Media, and Technology (TMT)
- Telecommunications Network Inventory
- Telecommunications Service Operations Management
- 10 May 2026 Republished Australia content to correct truncated index.md files, fix cross-publication links.
- 29 April 2026 Initial publication of Australia family content
- 23 April 2026 Repository created.