feat(datadog): support connecting multiple Datadog organizations - #650
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Datadog was single-connection: store_tokens_in_db upserts on (org_id, provider), so a second /connect silently overwrote the first org's credentials. Teams whose dev and prod Datadog instances both alert into one PagerDuty could therefore only ever have one reachable, and an RCA for a dev alert would query prod, find healthy data, and conclude the service was fine. Storage: all orgs live in one Vault blob under "accounts", with the primary mirrored at the top level. The mirror keeps store_tokens_in_db's datadog branch, the skill's connection_check and the webhook's truthiness check working unchanged, so no schema migration and no reconnect for existing users. Unlike AWS (one role ARN assumed on demand) and Azure (one service principal spanning subscriptions), each Datadog org needs its own key pair, so user_connections rows would carry no credential and buy nothing. Selection: orgs are labelled (prod, dev), /connect upserts by label, and reads take ?account=<label>. The agent discovers orgs via resource_type='accounts' and every result names the org that answered, so evidence from the wrong environment is no longer indistinguishable from correct evidence. An unknown label errors rather than falling back to the primary. Status folds to "connected if any org validates", so a revoked key in one org cannot report the whole provider disconnected and hide the rest from the agent. Docs and UI note that the webhook URL is per Aurora user, not per org: it must be recreated inside each connected org or those alerts never arrive. The PII guide now states that its controls are per-org and do not carry over. Tests: 18 unit tests over blob resolution, labelling and selection, plus an end-to-end test driving connect -> connect -> discover -> query -> remove -> remove against a fake Vault and Datadog. The e2e test fails with ['dev'] if the overwrite bug is reintroduced.
The label fallback chain reopened the overwrite bug it was meant to fix.
_account_label falls back to org_name then site, and get_org() failure is
swallowed, so two distinct orgs connected with blank labels both resolve
to their site ("datadoghq.com") and the second silently destroyed the
first -- exactly the failure this feature exists to prevent.
Identity now comes from Datadog's org_id, which was already stored. On a
label collision: same org_id means a key rotation and overwrites in
place; a different or unknown org_id returns 409 naming the conflicting
label. Refusing whenever sameness cannot be proven is deliberate, since
guessing wrong destroys a working org's credentials.
The rotation replaces in place rather than removing and appending.
Appending moved a re-connected org to the end of the list, silently
promoting another org to primary, so rotating prod's keys would have
redirected every unqualified agent query to dev.
The 409 surfaces inline on the label field (keeping the entered keys, so
the user only adds a label) rather than as a toast that clears the form,
and the label is required when adding to an existing connection. The
connect proxy forwards the parsed error body so conflictingLabel
survives instead of being stringified into the message.
get_org() read name/id off the raw GET /api/v1/org response, but Datadog
nests the org under an "org" key and names its identifier public_id. So
org_name and org_id were always None -- not on failure, always. This
predates multi-org support, where it was a cosmetic unused field, but the
account work made it load-bearing in three places:
- _account_label fell through the dead org_name to the site, so every
unlabelled org was named "datadoghq.com" (and two such orgs collided)
- the key-rotation check compares org_id, so re-connecting the same org
to rotate keys was always rejected as a different organization
- status.org.name, and so orgName in the account list, was always null
get_org() now unwraps the envelope and aliases public_id to id, keeping
the shape in one place. The label chain becomes label -> org_name ->
org_id -> "default"; site is dropped because every org on datadoghq.com
collides and "datadoghq.com" reads like a deliberate label rather than a
missing one, whereas org_id is unique per org.
With names arriving automatically the label field goes back to optional
everywhere, including when adding to an existing connection: it is now an
override, not an identifier the user has to invent. The 409 asks for a
label only when two orgs genuinely cannot be told apart.
The e2e fake returned a flat {name, id}, mirroring the buggy parsing, so
it certified the rotation path that could not work. It now returns the
real envelope, and three tests fail if the unwrap is reverted.
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Included review availability: Your plan provides up to 2 included reviews per hour; 0 remain after this review. WalkthroughDatadog now supports multiple labeled organizations. The backend stores and validates accounts, the client routes operations by label, the UI manages account selection and removal, and agent guidance and documentation describe the multi-organization flow. ChangesDatadog multi-organization support
Priority: ➖ Normal Estimated code review effort: 4 (Complex) | ~60 minutes Change: Feature Sequence Diagram(s)sequenceDiagram
participant User
participant DatadogOverview
participant datadogService
participant API
participant datadog_routes
User->>DatadogOverview: select organization
DatadogOverview->>datadogService: query(resource, account)
datadogService->>API: send account query parameter
API->>datadog_routes: forward account selector
datadog_routes-->>API: return selected organization data
API-->>datadogService: return query result
datadogService-->>DatadogOverview: display account-specific data
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✅ Passed checks (4 passed)
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damianloch
changed the title
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The multi-org explanation was duplicated between the connector README and the public docs, and the per-user webhook caveat was stated three times in the README alone. Say each thing once. SKILL.md is loaded into every RCA prompt, so the repetition there cost tokens per investigation. Kept the part that changes behaviour: querying the wrong org returns healthy data rather than an error. The planning doc was scratch work; docs/ is untracked on main.
Kept locally, out of the branch, per review preference.
GET /api/v1/org answers {"orgs": [...]}; the singular {"org": {...}} belongs
to GET /api/v1/org/{public_id}. Looking for the wrong key found nothing, fell
through to the raw payload, and left org_name and org_id null -- so every
connection landed on the "default" label and key rotation could not be proven.
Verified against the live API rather than a mock this time. The earlier fix
passed its test because the test's fake returned the shape I had assumed.
Two things ride along:
A parent key lists every org it manages and the payload never says which one
issued it, so a multi-entry list now yields None. The name decides which org
the agent queries, and a confident wrong name is worse than "default".
Return name and id only. The raw payload also carries billing details
(cardholder, card last4, payment token) and SAML config, and /status hands its
result to the browser.
damianloch
marked this pull request as ready for review
September 21, 2026 19:29
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Aurora Risk Review
Verdict: RISKY
This pull request introduces multi-Datadog organization support, which is a significant new feature. While the implementation appears robust, several critical configuration and logic points could lead to degradation of RCA accuracy or user experience if not correctly handled, specifically concerning the routing of queries to the correct Datadog organization and the agent's understanding of multi-org contexts.
Findings
| # | Severity | File | Finding |
|---|---|---|---|
| 1 | MEDIUM | server/aurora_mcp/registry.py:189 |
Datadog query endpoints require 'account' parameter registration |
| 2 | MEDIUM | server/chat/backend/agent/skills/integrations/datadog/SKILL.md:6 |
LLM Agent skill documentation for multi-org Datadog queries |
| 3 | MEDIUM | server/chat/backend/agent/tools/cloud_tools.py:2336 |
`query_datadog` tool description updated for multi-org context |
| 4 | HIGH | server/chat/backend/agent/tools/datadog_tool.py:110 |
Core `query_datadog` logic for multi-org support and connection status |
| 5 | MEDIUM | server/routes/connector_status.py:63 |
Datadog multi-org connection status check logic |
Aurora reviews PRs for incident prevention. This is advisory only and does not block merge.
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Actionable comments posted: 8
- 🪄 Fix CodeRabbit comments on this PR
🤖 Prompt to fix review comments
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only still-valid issues, skip the rest with a brief reason, keep changes
minimal, and validate.
Inline comments:
In `@client/src/app/api/datadog/disconnect/route.ts`:
- Around line 28-33: Route all Datadog backend calls through forwardRequest from
`@/lib/backend-proxy`: in client/src/app/api/datadog/disconnect/route.ts lines
28-33, replace the direct DELETE fetch while preserving its request details; in
client/src/app/api/datadog/logs/search/route.ts line 23, forward the POST and
encoded account selector; and in
client/src/app/api/datadog/metrics/query/route.ts line 23, forward the POST and
encoded account selector.
In `@client/src/app/datadog/auth/page.tsx`:
- Line 222: Restore the Datadog state-event contract: in
client/src/app/datadog/auth/page.tsx at lines 222-222 and 249-249, update the
single-account and all-account disconnect flows to dispatch datadogStateChanged
instead of only refreshing local state or dispatching providerStateChanged; in
client/src/app/datadog/overview/page.tsx at lines 45-50, configure the status
query with revalidateOnEvents and invalidate it when datadogStateChanged occurs.
In `@client/src/components/datadog/DatadogAccountList.tsx`:
- Line 59: Update the removal control’s disabled condition in DatadogAccountList
so every control is disabled whenever removingLabel is non-null, while
preserving the existing disabled prop behavior.
In `@server/connectors/datadog_connector/README.md`:
- Around line 5-7: Update the setup descriptions at
server/connectors/datadog_connector/README.md lines 5-7 and
website/docs/integrations/connectors.md lines 955-959 to document the complete
account-label fallback order: label, then org_name, then org_id, then "default".
In `@server/routes/connector_status.py`:
- Line 81: Update the account label assignment to reuse _account_label() or
match its label → org_name → org_id → "default" fallback chain, replacing the
site-based fallback so account display and selection use the same canonical
label.
In `@server/routes/datadog/datadog_routes.py`:
- Around line 471-473: Update the account upsert logic around
list_datadog_accounts to locate the existing account by the incoming org_id
first and replace that account in place, preserving credential rotation
behavior. Afterward, validate the requested label against other accounts and
reject it only when it belongs to a different org_id; do not append a duplicate
for the same organization.
- Line 471: Make the account-list mutation flow around list_datadog_accounts
atomic for each user, preventing concurrent connect or selective-disconnect
operations from overwriting one another’s changes. Use the project’s existing
per-user lock, compare-and-swap mechanism, or centralized atomic mutation
helper, and ensure the read-modify-write sequence is protected without changing
unrelated account behavior.
- Around line 115-138: Update get_org to obtain the current organization
identity from an identity-bearing response such as GET /api/v2/org when GET
/api/v1/org returns multiple organizations, and return its name and public ID
for reconnect matching. Preserve the existing single-organization and failure
behavior, ensuring /connect receives org_id so matching accounts rotate
credentials by organization ID.
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📒 Files selected for processing (19)
client/src/app/api/datadog/connect/route.tsclient/src/app/api/datadog/disconnect/route.tsclient/src/app/api/datadog/logs/search/route.tsclient/src/app/api/datadog/metrics/query/route.tsclient/src/app/datadog/auth/page.tsxclient/src/app/datadog/overview/page.tsxclient/src/components/datadog/DatadogAccountList.tsxclient/src/components/datadog/DatadogConnectionStep.tsxclient/src/components/datadog/DatadogWebhookStep.tsxclient/src/lib/services/datadog.tsserver/aurora_mcp/registry.pyserver/chat/backend/agent/skills/integrations/datadog/SKILL.mdserver/chat/backend/agent/tools/cloud_tools.pyserver/chat/backend/agent/tools/datadog_tool.pyserver/connectors/datadog_connector/README.mdserver/routes/connector_status.pyserver/routes/datadog/datadog_routes.pywebsite/docs/configuration/data-access/datadog.mdwebsite/docs/integrations/connectors.md
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Review feedback. get_org() returned None for any key managing several orgs, to avoid naming an org after a sibling. That locked those users out of reconnecting: with no org_id, /connect cannot tell a key rotation from a different org, so it 409s every time. GET /api/v2/org states which org is current, so ask it when v1 is ambiguous -- no guessing, and no extra request for the single-org case. connector_status carried a second copy of the label chain, still falling back to site after it was dropped from the canonical one. An unlabelled org read as 'datadoghq.com' there and 'default' everywhere else. Call the shared helper. Renamed _account_label to account_label: datadog_tool already imported it across modules, so the underscore was misleading. Its local variable of the same name would have shadowed the function, so that is now selected_label. Disable every remove button while a removal is in flight; the handler tracks one label, so a concurrent remove would overwrite it. Document the org_id and default steps of the label chain.
Review feedback I missed on the first pass. The upsert looked up the existing account by label, so a known org reconnecting under a different name found no match and was appended as a second entry. The stale keys stayed primary, meaning the rotation reported success while every unqualified query kept using the old credentials. Identity is the org id. Look that up first and replace in place; the label check now only guards against claiming a name another account already holds. Writing the test for this caught a flaw in the first attempt: skipping the label check whenever the org id matched let a rename collide with another account's label.
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Why
A customer had several Datadog orgs but Aurora could only hold one.
store_tokens_in_dbupserts on(org_id, provider), so connecting a second org silently overwrote the first. The agent then investigated with credentials for the wrong org and produced RCAs with the wrong context.Approach
Datadog credentials now live as a list of accounts inside the existing single Vault blob, with the primary account mirrored at the top level. No schema change, no new table, no change to
store_tokens_in_db.Reads take an optional
?account=<label>selector; omitting it uses the primary, which is what every existing caller does.The agent is not told which orgs exist up front. It calls
query_datadog(resource_type='accounts')to discover labels at runtime and matches them against the alert, so nothing is hardcoded to a particular naming scheme.Labels
Orgs name themselves:
label -> org_name -> org_id -> "default". The label input is optional.This required fixing a pre-existing bug.
DatadogClient.get_org()returned the raw body ofGET /api/v1/organd readid, but that endpoint answers{"orgs": [...]}— plural, a list, keyed onpublic_id. The singular{"org": {...}}belongs toGET /api/v1/org/{public_id}. Soorg_nameandorg_idwere alwaysNonein stored credentials, and every connection landed ondefault. Verified against the live API.A parent key lists every org it manages and the payload never says which one issued it, so a multi-entry list yields
Nonerather than a guess — the name decides which org the agent queries, and a confident wrong name is worse thandefault.get_org()now returnsnameandidonly. The raw payload also carries billing details (cardholder, card last4, payment token) and SAML config, and/statuspasses its result to the browser, so this closes that too.Site is deliberately not in the fallback chain, since every org on
datadoghq.comwould collide.Identity is keyed on
org_id, so reconnecting the same org rotates its keys in place. A label that collides with a different org returns 409 and surfaces inline in the UI rather than overwriting.Existing connections
Unaffected, no migration or reconnect needed. A bare credential dict is read as a single account, webhooks and ingested
datadog_eventsare per-user and untouched, and/api/connectors/statuskeeps its old shape for single-org users.They will display as
default, because nothing backfills the org name into an already-stored blob. Cosmetic while one org is connected, but worth noting: there is no rename, so moving offdefaultcurrently means remove and reconnect. Happy to add either a backfill on status or an in-place rename if reviewers prefer.Testing
Verified locally; test files are kept out of this PR by preference.
get_orgunwrappingtscclean,next buildcleanSummary by CodeRabbit
New Features
Bug Fixes
Documentation