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Copy file name to clipboardExpand all lines: faqs/lf-faqs/index.html
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<p>Pro Tip: If you are experiencing audible and visible glucose alerts every single minute, disable Persistent Notifications. Go to <abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr>, Settings, General Settingsto see the screen in the graphic below.</p>
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<p>Pro Tip: If you are experiencing audible and visible glucose alerts every single minute, disable the <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em>, Settings, General Settings, Persistent Notifications slider. This is completely different from the persistent notifications that you might want enabled to see the APNS messages returned from real-time responses to remote command.</p>
<h2id="remote-control-of-the-loop-app">Remote Control of the <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> App<aclass="headerlink" href="#remote-control-of-the-loop-app" title="Link to this section for reference">¶</a></h2>
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<p>This option is available for remote control of a <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> phone using <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em>3.2 and newer.</p>
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<p>This option is available for remote control of a <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> phone using <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em>4.6 and newer. The real-time notifications require <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> v3.11.1 and newer.</p>
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<ul>
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<li><em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> Remote Control<ul>
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<li><em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> Remote Control with Real-Time Notifications<ul>
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<li>Remote control with <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> includes adding remote carbs, enacting remote bolus, and starting and canceling Overrides</li>
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<li>Available with all versions of <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> 3</li>
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<li>Requires <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> 3.2 or newer</li>
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<li>The <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> phone sends directly through APNS to the <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> phone</li>
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<li>The <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> phone, if it gets the APNS message, returns an APNS response with success or error message for carb or bolus commands</li>
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<li>The override commands do not get an APNS message returned</li>
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</ul>
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</li>
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</ul>
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<h3id="quick-access">Quick Access<aclass="headerlink" href="#quick-access" title="Link to this section for reference">¶</a></h3>
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<p>The bullets below take you to the indicated topics. The configuration step is listed first but only needs to be done once, so is located at the end of this page:</p>
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<p>The bullets below take you to the indicated topics.</p>
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<ul>
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<li><ahref="#configure-loopfollow-for-remote-control">Configure <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> for Remote Control</a></li>
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<li><ahref="#use-loopfollow-loop-remote-control">Use <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em><em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> Remote Control</a></li>
<li>The <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> app processes the remote command and either <strong>enacts</strong> it or <strong>rejects</strong> it</li>
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<li>For <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> v3.11.1 or newer, an APNS message is returned to the originating <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> phone where it is presented as a real-time notification</li>
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<li>The <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> app uploads to <em><abbrtitle="a personal website used to view your glucose and diabetes management data.">Nightscout</abbr></em> with result shown on <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> main screen in a few minutes<ul>
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<li>If the remote request was <strong>enacted</strong>, the result is visible on the <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> main plot</li>
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<li>If the remote request was <strong>rejected</strong>, a gray dot is visible on the <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> main plot - touch it to see the reason why the request was rejected</li>
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</ul>
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</li>
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</ol>
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<blockquote>
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<p>If no result shows up at <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> (no gray dot, no response to remote request), then it is most likely step 2 that failed. We have limited control over that.</p>
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<p>If no result shows up at <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> (no APNS message, no gray dot, no response to remote request), then it is most likely step 2 that failed. We have limited control over that.</p>
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</blockquote>
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</div>
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<h3id="real-time-notifications">Real-Time Notifications<aclass="headerlink" href="#real-time-notifications" title="Link to this section for reference">¶</a></h3>
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<p>To improve your ability to see the APNS real-time notifications returned by <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> v3.11.1 or newer, be sure to enable persistent notifications.</p>
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<ul>
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<li>iPhone Settings, Apps, <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em></li>
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<li>Notifications, make sure Banner Style is Persistent</li>
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</ul>
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<p>Example messages are highlighted by red rectangles in the composite below for remote carb and remote bolus. The example on the right is an example error message that was returned.</p>
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<h1>Remote Control Overview</h1>
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<h2id="remote-control-overview">Remote Control Overview<aclass="headerlink" href="#remote-control-overview" title="Link to this section for reference">¶</a></h2>
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<p><em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> remote commands are sent directly using the <ahref="#apple-push-notifications-system-apns">Apple Push Notification System (APNS)</a> for all Open-Source Automated Insulin Delivery systems that support this feature.</p>
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<p>The <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> app and the open beta version of the <em><abbrtitle="an iOS app that implements the OpenAPS (oref) algorithm on an iPhone">Trio</abbr></em> app (0.5.x or newer) support direct APNS from <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em>.</p>
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<ul>
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<li><em><abbrtitle="an iOS app that implements the OpenAPS (oref) algorithm on an iPhone">Trio</abbr></em> and <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> accept a direct APNS message sent from <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em><ul>
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<li>minimum versions: <em><abbrtitle="an iOS app that implements the OpenAPS (oref) algorithm on an iPhone">Trio</abbr></em> 0.6.x; all versions of <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em></li>
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</ul>
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</li>
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<li><em><abbrtitle="an iOS app that implements the OpenAPS (oref) algorithm on an iPhone">Trio</abbr></em> and <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> send a direct APNS message back to the originating <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> phone with a success or error message<ul>
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<li>minimum versions: <em><abbrtitle="an iOS app that implements the OpenAPS (oref) algorithm on an iPhone">Trio</abbr></em> 0.6.x; <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> 3.11.1</li>
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</ul>
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</li>
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<li>This is subject to the <em>Apple</em> APNS servers but tends to be faster and more reliable than going through the <abbrtitle="a personal website used to view your glucose and diabetes management data.">Nightscout</abbr> careportal</li>
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</ul>
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<blockquote>
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<p>The return APNS message is only available for a meal or bolus entry.</p>
<p>If you use Browser Build and your current build is older than v4.0.0, follow the one-time updates needed to transition from <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> v3.x:</p>
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<h2id="loopfollow-remote-options"><em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> Remote Options<aclass="headerlink" href="#loopfollow-remote-options" title="Link to this section for reference">¶</a></h2>
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<blockquote>
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<p>With the release of <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> 3.2, remote options for the <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> app are updated.</p>
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<p>With the release of <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> 3.2, remote options for the <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> app were updated to send directly to the <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> phone via APNS</p>
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<p>With the release of <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> 4.0, you can <ahref="#export-remote-settings-with-qr-code">share remote control configuration</a> using a <abbrtitle="a machine-readable code consisting of an array of black and white squares">QR</abbr> code.</p>
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<p>With the release of <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> 4.3, <ahref="../../setup/lf-setup/#importexport-settings" target="_blank">multiple <abbrtitle="a machine-readable code consisting of an array of black and white squares">QR</abbr> codes are provided which are separated by function</a> so you can share <abbrtitle="a personal website used to view your glucose and diabetes management data.">Nightscout</abbr><abbrtitle="website address (Uniform Resource Locator)">URL</abbr>, Dexcom Share and Alarm Settings without sharing Remote Control Configurations.</p>
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<p>With the release of <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> 4.6, return messages sent from the <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> phone are displayed as notifications (requires <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> v3.11.1 or newer)</p>
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</blockquote>
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<ul>
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<li>Keep checking back on this page, the remote capability is under development and there may be new features for you to read about.</li>
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The table below indicates the minimum token access for each type of remote control available with <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em>.
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When you enter your credentials, <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> tries to reach the site and then provides the status. </p>
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<li>The <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> Remote Control option requires <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> version 3.2 or newer</li>
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<li>The <em><abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr></em> Remote Control option requires <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> version 3.2 or newer<ul>
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<li>With <abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr> 4.6 and later, the ability to get direct success or failure responses back to the <abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr> phone is enhanced but requires <abbrtitle="With a capital L, Loop is one of several do-it-yourself artifical pancreas systems">Loop</abbr> version 3.11.1 or newer</li>
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</ul>
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</li>
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<li>The <em><abbrtitle="an iOS app that implements the OpenAPS (oref) algorithm on an iPhone">Trio</abbr></em> Remote Control option requires the user be on version 0.5.x or newer of <abbrtitle="an iOS app that implements the OpenAPS (oref) algorithm on an iPhone">Trio</abbr><ul>
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<li><strong>Breaking change</strong> on 2025-October-06</li>
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<li><em><abbrtitle="an iOS app that implements the OpenAPS (oref) algorithm on an iPhone">Trio</abbr></em> 0.6 or newer requires <em><abbrtitle="LoopFollow combines custom alerts and display from many open-source apps such as Loop, Trio and Nigthscout">LoopFollow</abbr></em> 4.0 or newer</li>
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