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Operations Manual: Synapse

Version: 5.0 | AXELO User Deployment

Talvin Principle: Maker/Checker

Knowledge Tier: 2 (General Wrapper)

Last Updated: 2026-03-30T20:56:00

1. Tutor Guide (Intake & Analytics)

Step 1: Intake (60s) -> Upload PDF/TXT context. Large files (100MB+) auto-compressed to 0.5MB text.
Step 2: Pre-Class Gen (15s) -> System generates 10 questions, 10 hints, and 30 prompts from syllabus.
Step 3: Preview Modal (Maker/Checker Phase) -> Tutor reviews 10/10 nodes for accuracy before DB sync.
Step 4: Post-Class Analysis (5s) -> Meet transcripts return 1 of 4 possible Engagement Tiers (1-4).

2. Student Guide (Portal & Revision)

Step 1: Session Start (0 Token Cost) -> Pre-computed state machine loads in 2.5s.
Step 2: Guided Prompts (3 Active) -> Click sidebar prompts for instant retrieval.
Step 3: Active Recall (0% Halls) -> Chat interface uses 1:1 local string matching. If 0 matching keyword -> refuse response (0 hallucinations).
Step 4: Revision Snapshot (PDF Export) -> Export 1 full A4 summary at session end.

3. Metric Definitions (Numerical Evidence)

Tier 1: > 80% Participation Score.
Tier 2: 60-80% Active Participation.
Tier 3: 40-60% Moderate Engagement.
Tier 4: < 40% Passive Attendance.

4. Support Protocol (48hr Response)

Diagnostic form responses: delivered within 48 hours.
Minor bug fixes: within 3 business days.
New feature requests: Phase 2 engagement required (750+ USD/build).

System uptime target: 99.9%. Current status: PASS.