Face detection using the SDK is not working on some mid-range devices, specifically those running on Qualcomm Snapdragon SM6375 (Octa-Core, 2.2GHz + 1.8GHz) with Android OS.
The camera preview works fine, but the SDK does not detect any faces and no error is returned in logs. Issue seems to be device/SoC specific, as detection works on higher-end Snapdragon devices.
Impact:
Users on affected devices are unable to use face detection features, blocking critical functionality.
📎 Video evidence attached (shows the issue in real-time).
https://drive.google.com/file/d/1oNOVgPqywrBBM46cQpW4jm05tXam-SaQ/view?usp=share_link
https://drive.google.com/file/d/1_7Qa5Zt_FFybxZ9VLEFjHGv_OJa0G9ul/view?usp=share_link
Face detection using the SDK is not working on some mid-range devices, specifically those running on Qualcomm Snapdragon SM6375 (Octa-Core, 2.2GHz + 1.8GHz) with Android OS.
The camera preview works fine, but the SDK does not detect any faces and no error is returned in logs. Issue seems to be device/SoC specific, as detection works on higher-end Snapdragon devices.
Impact:
Users on affected devices are unable to use face detection features, blocking critical functionality.
📎 Video evidence attached (shows the issue in real-time).
https://drive.google.com/file/d/1oNOVgPqywrBBM46cQpW4jm05tXam-SaQ/view?usp=share_link
https://drive.google.com/file/d/1_7Qa5Zt_FFybxZ9VLEFjHGv_OJa0G9ul/view?usp=share_link